Our products are thoughtfully designed in Australia and manufactured with care in China, meeting high international standards for quality and safety.

Each product goes through rigorous quality control to ensure performance and reliability.

We also offer free shipping, a 12-month warranty, and a 30-day money-back guarantee on most items.

Please refer to our Returns and Refund Policy on our website.

Customer Support

Sales Inquiries: Email us at info@carawater.co.za

Wholesale or Bulk Orders: Please send item details to info@carawater.co.za

JHB
Now Media Centre, Illovo Boulevard, Upper Basement Office,
32 Fricker Road, Illovo, Sandton, Johannesburg
Tel:  011 402 0062

CT
Unit 4, Coffee Depot, 47 Morningside Str, Ndabeni, Cape Town
Tel: 021 427 9185

Email: info@carawater.co.za

Trading hours
Mon-Thurs  08:30 – 17:00
Fri  08:30 – 15:00

All our products have 12 months warranty.

Please register your warranty online at www.carawater.co.za

Call us if you have any concerns with the products you have purchased on 011 402 0062 or email info@carawater.co.za

• Our warehouse is located in Croydon, NSW.
• Shipping times vary from 1-2 days for NSW, 2-3 days for QLD and SA, and 5-7 days for WA, NT and TAS.
• Our preferred delivery services are with Australia Post/Star Track and Direct Freight Express. If you order after 12 midday you order will be shipped the next day.
• Tracking details are automatically emailed to you once the parcel has been picked up by the courier service.